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Customer Intelligence

There are many different terms in the market today that could define a Customer Intelligence system. Some of them are: analytics, predictive intelligence, predictive modeling, customer segmentation, visualization, fact tables, and dashboards.

At Solvis Consulting, we help you understand the customer behavior and segmentation in order to improve the data quality and marketing campaigns. We use different customer models such as Net Promoter Score (NPS), Customer Lifetime Value (CLV), Recency-Frequency-Monetary (RFM), Social Media Analytics, trends analytics, best customers, Basket Analysis, text analysis, and data mining.

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