Solvis Consulting, LLC

Social CRM resources in Spanish

Jesus Hoyos constanly writes about Social CRM on his blog: www.jesushoyos.com. We have compiled a list of Social CRM articles from his blog and other sites that we hope can help you figure out what Social CRM can do for your organization. All content below is in Spanish.

Social CRM Webinar about how to integrate Social Media and CRM (more than 4,500 views)

Social CRM eLearning Program (our Social CRM Seminar now available via eLearning)

10 Steps to integrate Social Media and CRM (more than 1,100 views)

The implications of integratin Social Media with the Call Center and CRM (via Mundo-Contact's blog, more than 70 ReTweets and many mentions)

Radian6, Salesforce.com and the new Social CRM market

10 things a CRM needs to have for Social Media

Salesforce.com and Social CRM

Videos - Some of Jesus' speaking engagements

El Uso del Social Media - Latino Business Review

Los Analiticos ya son parte del CRM - Call Center News - Argentina

Interview about Social CRM at Call Center Online - Argentina (need to register to read it)

Hay que tener objetivos en las redes sociales - Punto a Punto - Argentina

Como usar las redes sociales en el negocio - LaVoz.com - Argentina

Call Center 2.0 en MundoContact

Reportaje: Jesús Hoyos " Los centros de contacto se están transformando en social media centers"

Social CRM - Centro de Formacion de Call Centers - Argentina

Servicios en la nube – desde el CRM hasta el Call Center

Por qué deberías pensar en el CRM social para tu empresa ...

Social CRM: ¿el futuro del marketing en medios sociales ...

CRM Social y lo que se dice de una marca

El CRM social entusiasma a las empresas | InformationWeek México

Social CRM: primeros pasos | El Blog de Enrique Burgos

Las 20 mejores herramientas de Social CRM | Social Media Experience

Contenido más conversaciones: Social CRM | Javier Godoy

12 acciones para implementar un esquema de CRM Social exitoso ...

 

Nimble CRM and Solvis Consulting

Get to know Nimble CRM! We are an autorized Nimble Partner.

“Nimble is a simple, Web-based solution that unifies your contacts, calendars and communication tools in one friendly interface.”

“Nimble Contact is simply the most efficient and cost-effective way for you to transform your social network into customers.”

 

Designed for small and medium-sized businesses, Nimble is the next evolution in CRM – a social relationship manager that unifies all of your contacts, emails, calendar activities and the most popular social channels (Facebook, Twitter and LinkedIn) in one easy-to-use, Web-based solution.  

Unify Your Contacts, Calendars, Communications and Collaboration

Nimble puts all of your contacts, tasks, events, emails and the most popular social streams (LinkedIn, Facebook and Twitter) in one single place.

-       Manage all of your business contacts in an easy-to-navigate screen

-       Receive all emails, tweets and status updates in one inbox

-       Connect your contacts to new events and tasks with a single click

 

Social Listening Made Easy 

Nimble helps your business find and listen to social conversations, and identify relevant business contacts.

-       Follow tweets and status updates from Twitter, Facebook and LinkedIn in one screen

-       Automatically see public profiles to quickly identify key prospects

Engage the Right Prospects Quickly

Once you find relevant prospects, Nimble helps you engage them in meaningful conversations, and transform them into long-term customers.

-       Instantly respond to business-relevant conversations or set tasks to follow up later

-       Add relevant prospects to Nimble with one click or share them with your team

Trusted, safe and secure

All information stored in Nimble is protected with the encryption enjoyed by banks, and secured from downtime and data loss with multiple redundant servers.

Get Started for Free

Nimble Contact is for single users and free-of-charge. Nimble Team is for groups and is available for a small monthly fee. Start enjoying the simple power of Nimble today!

Get to know more about Nimble CRM - visit Nimble on Youtube!

We are a Nimble Partner!

Nimble is a unique Social CRM solution for Small Business. Nimble allows to manage your contacts and social media connections in a simple and easy way. The focus is on maintaining your calendar, communications and contacts in one place. The best part of it, it allows you have one Universal Inbox - Google, LinkedIn, Facebook and Twitter in one place.

Solvis is glad to be an official Nimble partner. Solvis believes that Nimble provides a unique solution for the small business in Latin America. It allows small business to manage communications and contacts in a simple and social way.

Contact us for more information via our Nimble portal and request a private beta.

Salesforce.com acquires Radian6 - Live Tweets from the User Conference!

Last week Salesforce.com agreed to buy Radian6 for $326 million - a really big invesment that has created a change in the Social CRM marketplace. The purchase of Radian6 by Salesforce.com brings all kinds on opportunities to the market, to our customers and to Solvis.

As an International Reseller of Radian6 and provider of monitoring services, Solvis sees this as a great opportunity to help our customers with their Social CRM strategies from conversation maps to integration with CRM.

... "Radian6 and salesforce.com share the belief that social media will play a large part in how organizations listen to and engage with their customers. We also believe that as engagement with clients becomes more and more social, there will be greater opportunities for products such as Radian6 and salesforce to more closely integrate.

Radian6 will continue to operate as an independent business and partners will continue to work with Radian6 as they do now. Your relationships with your clients will continue as normal. Product innovation and progress that you have come to expect from Radian6 will continue"...

Part of Radian6 Statement about the transaction

This week is Radian6's user conference in Boston and Solvis will be at the conference. We will learn know the future plans and features that Radian6 will bring to the market. We also have plans to develop some webinars and onsite events with our local users in Mexico, Colombia and Argentina. News to come soon!

Follow Jose Corona on Twitter and Solvis:  We will have tweets in Spanish from the event.

You can follow the live announcements here and below you can keep track of the live tweets.

Live Announcements!

Live Video streaming by Ustream

Live Tweets!