Customer Identity Management tools to drive registrations, manage customer data and improve cross-channel user experiences and relationships.
Social Studio helps you build more meaningful relationships with customers by tapping into the power of social media in your marketing, customer service, and sales organizations. Harness social conversations to listen, analyze, publish, and engage with your customers, on a 1-to-1 basis.
Contextual text analytics and sophisticated data-mining technology. The Sysomos social intelligence engine collects data from blogs, Twitter, social networks, message boards, wikis and major news sources.
All-in-one support that provides powerful customer support functionality for your brand using a knowledge base, chat, social media, email and phone.
Bring all your customer conversations into one place using a knowledge base, chat, social media, email and phone.
B2C platform that builds and manages customer journeys by connecting interactions from any channel or device, combining customer data and behaviors to create relevant communications that are delivered in real time, on your customers’ terms.
B2B marketing automation solution that allow marketing and sales teams work together to generate and qualify sales leads, shorten sales cycles, and demonstrate marketing accountability.
Marketing platform for Inbound marketing with features for blogging, SEO, CMS, Social Media, Lead Management, Landing Pages, Call to Actions, email and CRM integration.
Marketing automation for Small Businesses with CRM functionality. Helps harness the power of automation to organize contacts, turn leads into customers and transform customers into raving fans.
Designed to help your salespeople sell smarter and faster by centralizing customer information, logging their interactions with your company, and automating many of the tasks salespeople do every day.
Transform the way you service your clients and support your constituents. From case-management to a call-center or self-service communities, social media and beyond, deliver outstanding service.
GetSatisfaction provides a turnkey solution to manage communities: ideas, questions, suggestion, gamification, management tools, moderation, feedback and social media integration.
Salesforce Community Cloud provides a community platform already integration with the Salesforce Platform to share ideas and conversations with your external customers and consumers.
Informatica provides solutions to integrate your cloud and on-premise systems with your CRM and Business Intelligence.
Drive real business results and manage your advertising campaigns at scale with Social.com. Active Audiences unlocks your CRM data in Salesforce to securely and powerfully reach your customers, target lookalikes, and optimize advertising within the customer journey.
CRM and Call Center strategy and educational services. Selection, formation and training of human resources focused on client service with Regional presence.
Online training platform.
Call center and BPO services.
Business partner for CRM implementations.
Integration partner for CRM implementations.