KNOW WHAT WE DO
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Solvis Consulting offers Marketing Technologies, CRM, Customer Engagement, Call Center and Strategy services. Our services are based out of our Mexico City office with resources in Mexico, Colombia, Puerto Rico and the USA.
We have experience in the following industries
Airlines, Banking and Finance, Consumer Goods, Contact Centers, Higher Education, Food and Beverage, Insurance, Telecommunications, Travel and Tourism, Media, Marketing Agencies, Retail, and Restaurants.
The marketing and engagement ecosystems are always in constant change. Part of our strategy and philosophy is to provide key technologies via our global partners. We have trained and certified consultants for each technology. Depending on the partner program we have training, referral, reseller and integration agreements to support the region.
Salesforce Clouds: Social Studio, Pardot, Marketing Cloud, Sales Cloud and Service Cloud.
Zoho CRM and Zoho One implementation and integration.
Marketing platform for Inbound marketing.
Master Data Management, Data Quality and Integration.
Five9, Adobe Marketo, 8x8, Collab, DocuSign, Gigya (SAP Customer Cloud), Hootsuite Enterprise and Brandwatch, Sprinklr (GetSatisfaction), WalkMe, Wistia, Form Assembly, GetFeedback, Facebook, Twitter, Advertising Technologies and Unbounce.
The TIBCO Cloud™ Integration enterprise integration platform-as-a-service (iPaaS) accelerates the integration process.
Meet Our Team
Our main executive team has a vast experience since the 1990s implementing CRM, Marketing Technologies and Call Centers, including customer strategies throughout Latin America, Canada, Europe and the USA.
20 years implementing customer strategies and marketing technologies.
Experience implementing professional services following PMI standards: waterfall and agile/scrum.
Experience implementing customer engagement, agile marketing, marketing governance programs and frameworks.
We help implement engagement operational models to integrate social media channels with your CRM and call center operations. We mainly focus on B2C operational models from customer service to sales.
We bring complex buyer personas processes together while integrating Marketing and Sales. This applies to multi-national and multi-brand companies than need Governance when integrating Marketing and Sales.
We help build customer platforms using master data management, data management platform and integration technologies to create 360 degree view of the costumer in order to execute customer journeys.
Some of Our Customers
Grupo Posadas | Live Aqua | One Hoteles | Grand Fiesta Americana | Fiesta Americana | Fiesta Inn | Gamma Hoteles Movistar | Telefonica | UVM | Unitec | Lauretate Universities | UPC | Sura | Enersis | EPM | Jonhson & Johnson | Novartis | Servientrega | Davivienda
CRM and Marketing Technologies Certifications
Marketing Cloud Partner Awards
Salesforce and Informatica certifications