Solvis Consulting English Site

KNOW WHAT WE DO

Let's Build Something Great Together

Solvis Consulting offers Marketing Technologies, CRM, Customer Engagement, Call Center and Strategy services. Our services are based out of our Mexico City office with resources in Mexico, Colombia, Puerto Rico and the USA.

Industries Served

We have experience in the following industries

Airlines, Banking and Finance, Consumer Goods, Contact Centers, Higher Education, Food and Beverage, Insurance, Telecommunications, Travel and Tourism, Media, Marketing Agencies, Retail, and Restaurants.

Technology Partners

The marketing and engagement ecosystems are always in constant change. Part of our strategy and philosophy is to provide key technologies via our global partners. We have trained and certified consultants for each technology. Depending on the partner program we have training, referral, reseller and integration agreements to support the region.

Salesforce

Salesforce Clouds: Social Studio, Pardot, Marketing Cloud, Sales Cloud and Service Cloud.

Adobe

Marketo is a leader platform in marketing automation.

HubSpot

Marketing platform for Inbound marketing.

Informatica Cloud

Master Data Management, Data Quality and Integration. 

Zoho

Zoho CRM and Zoho One. 

Other Technologies 
Five9, 8x8, Collab, DocuSign, Gigya (SAP Customer Cloud), Hootsuite Enterprise and Brandwatch, Sysomos, Sprinklr (GetSatisfaction), WalkMe, Wistia, Form Assembly, GetFeedback, Facebook, Twitter, Advertising Technologies, Amazon Web Services, Tibco (Scribesoft), and Unbounce.

Meet Our Team

Our main executive team has a vast experience since the 1990s implementing CRM, Marketing Technologies and Call Centers, including customer strategies throughout Latin America, Canada, Europe and the USA.

Jesus Hoyos Solvis Consulting

Jesús Hoyos

Chief Strategist

Jose Corona Solvis Consulting

Jose Corona

Managing Director

Valentin Valle Solvis Consulting

Valentin Valle

Sales Director

Experts in
the industry

20 years implementing customer strategies and marketing technologies.

Professional
Services

Experience implementing professional services following PMI standards: waterfall and agile/scrum.

Intuitive
Consulting

Experience implementing customer engagement, agile marketing, marketing governance programs and frameworks.

Customer Engagement

We help implement engagement operational models to integrate social media channels with your CRM and call center operations. We mainly focus on B2C operational models from customer service to sales.

Marketing Technologies

We bring complex buyer personas processes together while integrating Marketing and Sales. This applies to multi-national and multi-brand companies than need Governance when integrating Marketing and Sales.

Customer 360

We help build customer platforms using master data management, data management platform and integration technologies to create 360 degree view of the costumer in order to execute customer journeys.

Some of Our Customers

Grupo Posadas | Live Aqua | One Hoteles | Grand Fiesta Americana | Fiesta Americana | Fiesta Inn | Gamma Hoteles Movistar | Telefonica | UVM | Unitec | Lauretate Universities | UPC | Sura | Enersis | EPM | Jonhson & Johnson | Novartis | Servientrega | Davivienda

Our Company's
Achievements

130+

Successful Projects

30+

CRM and Marketing Technologies Certifications

3

Marketing Cloud Partner Awards

20+

Salesforce and Informatica certifications

Our History

2000

Founded in the Miami, Florida by group of ex-Cambridge Technology Partners to implement Siebel, Clarify, Vantive and Peoplesoft CRM in the Americas. Eventually started to implement Salesforce.

2005

Direct operations in Latin America begin with regional offices. Solvis Consulting forms the first regional CRM collaborative association - CustomerForever.

2006

Solvis Consulting completes various SAS Marketing Automation implementations with leading retail, banking, and telecommunication companies in Latin America. Solvis Consulting opens its regional office in Mexico, under José Corona’s leadership.


Jesús Hoyos launches his first blog dedicated to CRM in the Latin America Region: www.jesushoyos.com. 

Solvis Consulting establishes an alliance with Centro de Formación de Call Center (Training for Call Centers) in Cordoba, Argentina, in order to represent and market Solvis Consulting’s services in South America’s Southern Cone.

2008

Solvis Consulting implements a CRM certification program for the region, based on Paul Greenberg’s book, "CRM At The Speed Of Light".

2009

Along with 10 other co-founders, Solvis Consulting’s managing partners establish Social Media Club Mexico, an organization dedicated to promote the adoption of social media networks in Mexico.


First seminars on social media networks and CRM in Mexico, also known as Social CRM.

2010

Solvis Consulting obtains regional representation for Latin America from other CRM leaders such as Fuze Digital, Get Satisfaction, and Lithium. Solvis Consulting signs an alliance with Radian6, making Solvis an authorized distributor in Latin America. First Social Media and CRM projects in Colombia and Argentina.

2013

Paul Greenberg’s CRM Watchlist Winner. Salesforce Marketing Cloud Radian6 Operational Excellence Award.

2014

Marketing Cloud Dream Big Award. Paul Greenberg’s CRM Watchlist Winner. Solvis Consulting sponsors Connections, Salesforce Marketing Cloud’s event in Indiana, USA.

2015

Solvis Consulting partners with HubSpot, Sysomos, Gigya, and Informatica. Solvis Consulting receives more than 25 certifications in Inbound Marketing, Salesforce, and Salesforce Marketing Cloud.

2016

Solvis Consulting partners with Wistia.

2017

Marketing Cloud Partner of the Year Award. Solvis Consulting partners with Hootsuite Enterprise.

2018

Solvis Consulting partners with Informatica, Amazon Web Servcies, Marketo and Scribesoft. Solvis expands projects in the USA, Europe, Brazil and South Africa.

2019

Grupo Posadas, a Solvis Customers wins The Constellation Research Award for Customer Engagement based on the implementation of Informatica MDM with Salesforce.

2020

Solvis partners with Zoho to implement CRM and Marketing solutions for Enterprises.